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Animal Care

Level 3 Award in Small Animal Care and Welfare (RQF)

Small animal care Level 3 Award: first aid, welfare needs, and legislation – Ofqual-regulated, online, self-paced.

FlexibleDuration
OnlineStudy Method
2 UnitsCourse Size
AnytimeStart Date

Is This Course Right For You?

This course is for you if...

  • You work with small animals in a professional or voluntary capacity and want a recognised Level 3 qualification in their care and welfare
  • You are interested in small animal first aid and want to develop the knowledge to respond effectively when a small animal is injured or unwell
  • You work in a pet shop, rescue centre, boarding facility, or veterinary support role and want to formalise your knowledge of small animal needs
  • You have a strong personal interest in the welfare of small companion animals and want to deepen your understanding of their health and behaviour
  • You want an Ofqual-regulated Level 3 qualification that demonstrates professional knowledge of small animal care to employers
  • You are looking for a flexible online course that fits around existing work or family commitments in the animal care sector

Your career after this course

  • Apply small animal first aid knowledge confidently in professional and voluntary animal care settings
  • Identify welfare needs across a range of small companion animal species and implement best practice care standards
  • Take on animal care roles in pet retail, rescue, boarding, and veterinary support with a recognised Level 3 qualification
  • Progress to related Level 3 diplomas in animal welfare, kennel and cattery management, or canine and feline care
  • Use the award as a foundation for further study in animal health, veterinary nursing assistant, or zookeeping qualifications
  • Demonstrate professional commitment to small animal welfare to employers, clients, and licensing bodies

About This Course

The Level 3 Award in Small Animal Care and Welfare (RQF) is an Ofqual-regulated qualification awarded by SEG Awards, designed for anyone seeking a formally recognised, professional-level understanding of small animal first aid and the welfare needs of small companion animal species. The award comprises two compulsory units: Small Animal First Aid and The Needs of Small Animals, which together provide a thorough and practically grounded foundation in the knowledge and skills required to care for small animals to a professional standard.

Small animals – a category that encompasses rabbits, guinea pigs, hamsters, gerbils, chinchillas, rats, mice, ferrets, and a range of other companion species – are kept by millions of households across the United Kingdom and are present in large numbers in pet shops, rescue centres, boarding facilities, schools, and veterinary practices. Despite this, formal training in small animal care and welfare is far less common than training in canine and feline care, creating a real professional development gap that this Level 3 Award is designed to address.

Unit 1, Small Animal First Aid, equips you with the knowledge to respond effectively when a small animal is injured, unwell, or in distress. You will learn the principles of animal first aid, the contents of a small animal first aid kit, the provision of first aid treatment in different emergency scenarios, how to examine an animal that requires first aid, and the specific first aid interventions appropriate for a range of small animal emergencies. This knowledge is directly applicable in any setting where small animals are present, from a pet shop to a rescue centre to a private home.

Unit 2, The Needs of Small Animals, develops your understanding of how to care for small animals holistically – encompassing health monitoring, welfare assessment, species-specific needs, behavioural understanding, and the legislative framework that protects small animals in England. The unit examines the five welfare needs established by the Animal Welfare Act 2006 and how these apply to common small animal species, alongside the practical knowledge needed to recognise and respond to signs of ill health, stress, and poor welfare.

Assessment is entirely online and written – there are no external examinations. You submit written assignments through the learndirect online learning platform, where they are marked by qualified assessors with expertise in animal care and welfare. On successful completion of both units, you receive your Level 3 Award certificate from SEG Awards, an Ofqual-regulated awarding organisation with extensive experience in animal care qualifications. The award is listed on the Ofqual Register of Regulated Qualifications and is recognised by animal care employers and organisations across England.

What You'll Study

The Level 3 Award in Small Animal Care and Welfare comprises two compulsory units covering small animal first aid and the welfare needs of small companion animals. Both units must be completed to achieve the award.

2 compulsory unitsLevel 3 RQFOnline assessmentSEG Awards regulated
01Small Animal First Aid

Develop the knowledge required to provide effective first aid to small animals in emergency situations, applying the principles of animal first aid in a range of common scenarios encountered in professional and voluntary animal care settings. This unit begins with the foundational principles that underpin good animal first aid practice, including the primary survey (assessing airway, breathing, and circulation), the secondary survey (systematic physical examination to identify additional injuries), and the critical importance of maintaining your own safety and the safety of others before and during a first aid response. You will learn the purpose and contents of a comprehensive small animal first aid kit, understanding the function of each item and how to use it correctly: from absorbent wound dressings and conforming bandages to syringes, gloves, and thermometers. The appropriate design and stocking of a first aid kit for use in different professional settings – including pet retail, rescue, and boarding facilities – is examined in context. The unit addresses the provision of animal first aid across a range of common emergency scenarios, examining the correct first aid response to situations including bleeding and open wounds, suspected fractures, respiratory distress, hypoglycaemia, heatstroke, hypothermia, poisoning, seizures, shock, eye injuries, and foreign body ingestion. You will learn the first aid actions appropriate for each scenario, including when to provide first aid and when to prioritise emergency veterinary referral without delay. The examination of a small animal requiring first aid is covered in detail: how to approach and restrain a distressed or injured small animal safely, how to carry out a systematic physical examination to assess the nature and severity of the emergency, and how to communicate your findings clearly to a veterinary professional. The unit concludes with the specific first aid treatments appropriate for the range of small animal species commonly encountered in professional care settings, acknowledging that the physiology and fragility of rabbits, guinea pigs, rodents, and ferrets differ significantly from those of dogs and cats, and that first aid approaches must be adapted accordingly. By the end of this unit you will be equipped to respond to small animal first aid emergencies with knowledge, confidence, and an appropriate level of practical competence, recognising both the scope and the limitations of first aid intervention.

02The Needs of Small Animals

Develop a comprehensive understanding of the welfare needs, health requirements, behavioural characteristics, and legislative protections of the small companion animal species most commonly encountered in professional and domestic care settings in the United Kingdom. This unit begins with the practical knowledge of how to care for small animals across a range of species – including rabbits, guinea pigs, hamsters, gerbils, chinchillas, rats, mice, and ferrets – examining the species-specific requirements for diet and nutrition, housing and environmental enrichment, social companionship, exercise, and hygiene that must be met in order to provide a high standard of care. You will learn about the significant individual and species variation in these requirements, and develop an understanding of why the needs of a solitary-living hamster differ fundamentally from those of a highly social species such as the guinea pig or rat, and why these differences must inform every aspect of how these animals are housed, fed, and cared for. Health monitoring is a central focus of this unit. You will learn how to monitor the health and welfare of small animals on a routine basis, examining the parameters of normal health for common small animal species – including body condition, weight, coat and skin condition, dental health, eye and nasal discharge, faecal output, and normal behaviour – and developing the observational skills needed to identify when an animal is deviating from its normal presentation in a way that warrants veterinary attention or an enhanced level of care. The welfare needs of small animals are examined through the framework of the five welfare needs established by the <strong>Animal Welfare Act 2006</strong>: the need for a suitable environment; a suitable diet; the ability to exhibit normal behaviour patterns; to be housed with or apart from other animals as appropriate; and to be protected from pain, suffering, injury, and disease. You will explore how each of these needs applies to specific small animal species and how professional animal carers can ensure that all five needs are consistently met. The behavioural dimension of small animal welfare is covered in depth, examining the natural behaviours of common small animal species, how these behaviours are expressed in captivity, and how to create environments and management routines that support positive behavioural expression while minimising stereotypic or stress-related behaviours. The unit concludes with a review of the legislation relevant to small animal care in England, including the Animal Welfare Act 2006 and its application to both domestic animal owners and professionals keeping or working with small animals, and the specific obligations that arise for those holding or dealing in small animals in a commercial context. By the end of this unit you will have a thorough and practically applicable understanding of the needs of small companion animals and the professional responsibilities that come with their care.

What You'll Need

Open Entry — No Formal Qualifications Required

No prior qualifications are required to enrol on this award. It is open to anyone with a genuine interest in small animal care and welfare, from complete beginners to experienced animal care professionals seeking formal recognition.

  • No prior qualifications in animal care, biology, or veterinary science are required
  • Aged 16 or over at the time of enrolment
  • Access to a computer, tablet, or smartphone with a reliable internet connection
  • Ability and motivation to complete written assignments for both compulsory units
  • A genuine interest in the welfare and first aid needs of small companion animals
  • Motivation to study independently with tutor support through the online platform

Not Sure If You Qualify?

Our enrolment advisers assess each application individually. We look at your life experience, motivation, and readiness to study — not just your qualifications.

Speak to our team — we're here to help you find the right course and funding option.

Call 0800 088 5050

How You're Assessed

Assessment is entirely online and written – there are no external examinations for this award. You submit written assignments for each of the two compulsory units through the learndirect platform, where they are marked by qualified assessors with expertise in animal care and welfare.

Written assignments submitted online through the learndirect learning platform – no external exams

Both compulsory units assessed through written responses demonstrating knowledge and understanding

Work marked by qualified assessors with expertise in small animal care, first aid, and welfare

Internal verification by SEG Awards to ensure consistency and regulatory compliance

Detailed written feedback provided on all submitted assignments to support learning and improvement

Both units must be successfully completed to achieve the Level 3 Award

Where This Course Can Take You

The Level 3 Award in Small Animal Care and Welfare supports career development in pet retail, rescue, boarding, veterinary support, and animal care education roles. Salary data is indicative, based on 2024–25 UK industry benchmarks for animal care sector employment.

Pet Retail Animal Care Specialist

£20,000 – £26,000typical salary range

Work in a pet shop environment caring for the health, welfare, and housing needs of small animals including rabbits, guinea pigs, rodents, and ferrets. A Level 3 Award in small animal care and welfare demonstrates the professional knowledge increasingly sought by pet retail employers.

Animal Rescue Centre Worker

£19,000 – £25,000typical salary range

Care for small animals in a rescue or rehabilitation setting, including rabbits, guinea pigs, and rodents surrendered by their owners. First aid knowledge and an understanding of welfare needs are essential for this role, particularly when working with animals in poor condition.

Veterinary Support / Animal Care Assistant

£19,000 – £26,000typical salary range

Support veterinary teams by caring for small animal patients in a veterinary practice or referral centre. Knowledge of small animal health, normal parameters, and first aid principles – all covered in this award – is highly relevant to this role.

Small Animal Boarding Carer

£18,000 – £24,000typical salary range

Provide boarding care for rabbits, guinea pigs, and other small animals in a dedicated small animal boarding facility or as part of a broader pet boarding operation. Understanding species-specific welfare needs is fundamental to this role.

Animal Care Educator / Teaching Assistant (Animal Studies)

£20,000 – £28,000typical salary range

Support the delivery of animal care education in schools, colleges, or training providers, drawing on Level 3 knowledge of small animal welfare and first aid. This award is a valuable credential for those working in vocational animal care education.

Zoo or Wildlife Park Animal Care Assistant

£19,000 – £27,000typical salary range

Work as part of an animal care team in a zoo, wildlife park, or animal sanctuary, including in small mammal or exotic animal sections. A Level 3 understanding of small animal welfare needs and first aid principles is a strong foundation for entry into this sector.

Ready to Unlock Your University Place?

Graduates of this course go on to universities across the UK, including Russell Group institutions. Enrol today and start your journey.

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Choose Your Payment Plan

All plans include the same full course content, dedicated tutor, and your awarding body certification.

Pay Monthly

£49.99

per month × 11 months

£9.99 deposit + £49.99 × 11 = £549.99 total

Includes

  • Pay just £9.99 deposit to secure your enrolment
  • Spread the cost across 11 interest-free monthly payments
  • Full access to both units and tutor support from day one
  • Dedicated personal tutor throughout your studies
  • SEG Awards Level 3 Award certificate on successful completion
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£549.99

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Total: £549.99

Includes

  • Single upfront payment with no monthly admin
  • Immediate enrolment and full access from day one
  • Full access to both units and tutor support
  • Dedicated personal tutor throughout your studies
  • SEG Awards Level 3 Award certificate on successful completion
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Frequently Asked Questions

The Level 3 Award in Small Animal Care and Welfare (RQF) is an Ofqual-regulated qualification awarded by SEG Awards. It comprises two compulsory units – Small Animal First Aid and The Needs of Small Animals – which together provide a thorough, professionally recognised grounding in the knowledge and skills required to care for small companion animals to a Level 3 standard. The award is studied entirely online and assessed through written assignments.

The award covers a range of small companion animal species commonly encountered in professional and domestic care settings in the UK, including rabbits, guinea pigs, hamsters, gerbils, chinchillas, rats, mice, and ferrets. Both units address the significant variation in needs between species, helping you develop an understanding of the specific requirements of each rather than applying a one-size-fits-all approach to small animal care.

Unit 1 covers the principles of animal first aid, the contents of a small animal first aid kit, how to examine an animal requiring first aid, the provision of first aid in common emergency scenarios – including bleeding, fractures, respiratory distress, heatstroke, hypothermia, poisoning, seizures, and shock – and the specific first aid treatments appropriate for small animal species. The unit equips you to respond to small animal emergencies with knowledge and confidence, recognising when to provide first aid and when to prioritise immediate veterinary referral.

Unit 2 examines the welfare needs of small animals through the framework of the five welfare needs established by the Animal Welfare Act 2006: the need for a suitable environment, a suitable diet, the ability to exhibit normal behaviour patterns, to be housed with or apart from other animals as appropriate, and to be protected from pain, suffering, injury, and disease. The unit applies this legislative framework to the specific small animal species covered, helping you understand both the legal obligations and the practical requirements of meeting these needs in a professional care setting.

No – no prior qualifications or formal experience in animal care are required to enrol on this award. It is suitable for complete beginners with a genuine interest in small animal welfare, as well as those already working in an animal care role who wish to formalise their knowledge. The course is designed to take you from foundational principles through to a Level 3 standard of knowledge across both units.

Assessment is entirely online and written – there are no external examinations. You submit written assignments for each of the two compulsory units through the learndirect online platform, where they are marked by qualified assessors with expertise in animal care and welfare. Detailed written feedback is provided on all submitted work. Both units must be successfully completed to achieve the Level 3 Award certificate from SEG Awards.

Yes. The award is regulated by Ofqual and awarded by SEG Awards, a recognised awarding organisation listed on the Ofqual Register of Regulated Qualifications. Employers in the animal care sector – including pet retailers, rescue organisations, veterinary practices, and boarding facilities – recognise Level 3 RQF awards as evidence of substantive knowledge and professional commitment. For those seeking roles that involve the direct care of small animals, a Level 3 qualification is an increasingly valued credential.

The award is self-paced – there is no fixed timetable and you can progress as quickly or slowly as your commitments allow. With two compulsory units and an entirely online assessment model, most learners complete the award within two to five months, studying for a few hours per week. The flexibility of the online platform means the course is well-suited to those balancing study with work in an animal care setting or other commitments.

Yes. The Level 3 Award in Small Animal Care and Welfare provides a strong foundation for progression to related qualifications in the animal care sector, including the Level 3 Diploma in Kennel and Cattery Management, the Level 2 Diploma for Veterinary Nursing Assistants, the Level 3 Diploma for Animal Welfare Officers, the Level 3 Diploma in Zookeeping, and a range of other Level 3 and Level 4 animal care qualifications available through learndirect. Your tutor can advise on the best progression pathway for your career goals.

An award is a smaller qualification than a diploma on the Regulated Qualifications Framework. This Level 3 Award comprises two focused units covering small animal first aid and welfare needs, making it a concise and targeted qualification for those who want specialist knowledge in this area. A full Level 3 diploma covers a broader range of units and typically takes longer to complete. This award is ideal as a standalone qualification or as a complement to a broader animal care or veterinary studies programme, and serves as an excellent stepping stone towards a full diploma in a related area.

Everything Else You Need to Know

Study Support

  • Dedicated personal tutor assigned from day one of enrolment
  • Fully responsive online learning platform – accessible on any device, 24/7
  • Written feedback provided on every assignment to support learning and improvement
  • Student support team available by phone, email, and live chat
  • Fully self-paced study – no fixed timetable or attendance requirements
  • Clear progression pathways to related Level 3 and Level 4 animal care qualifications

Qualification & Recognition

  • Awarded by SEG Awards – an Ofqual-regulated awarding organisation
  • Listed on the Ofqual Register of Regulated Qualifications
  • Level 3 on the Regulated Qualifications Framework (RQF)
  • Recognised by animal care employers and organisations across England
  • Certificate issued by SEG Awards on successful completion of both compulsory units
  • Valuable for pet retail, rescue, boarding, veterinary support, and education roles

Funding & Finance

  • Monthly payment plans from £49.99/mo – spread the cost over 11 months
  • Low £9.99 deposit to secure your enrolment and start immediately
  • Pay in full with a single upfront payment of £549.99
  • 30-day money-back guarantee on all enrolments
  • Call 0800 088 5050 to speak with an enrolment adviser about payment options
  • No hidden fees – the price shown includes all tutor support and assessment

Hear From Our Learners

I'd been volunteering at a small animal rescue for two years, caring for rabbits and guinea pigs, but had no formal qualifications to show for it. This Level 3 Award changed that – the first aid unit was eye-opening and gave me the confidence to handle emergency situations that came up in the rescue far more calmly and effectively. I've already recommended it to the rest of our volunteer team.

Chloe R.

Level 3 Award in Small Animal Care and Welfare (RQF)

I manage the small animals section in a large pet shop and wanted a qualification that reflected the level of knowledge and care I bring to the role every day. The welfare needs unit was particularly comprehensive – it reinforced a lot of what I already knew but also filled some genuine gaps, especially around the behavioural needs of chinchillas and ferrets. My manager was impressed and I've since been given more responsibility for staff training.

Tom W.

Level 3 Award in Small Animal Care and Welfare (RQF)

I completed this award alongside my veterinary nursing assistant diploma and found the two complemented each other perfectly. The small animal first aid unit gave me a really solid grounding before I started my clinical placement, and the knowledge of species-specific welfare needs has made me much more effective when advising clients about their rabbits and guinea pigs. Highly recommend it for anyone going into a veterinary support role.

Amelia P.

Level 3 Award in Small Animal Care and Welfare (RQF)

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