The NCFE CACHE Level 2 Award in Support Work in Schools (RQF) is the recognised entry-level qualification for aspiring teaching assistants in England, providing the knowledge and understanding needed to begin a career in classroom support. Awarded by NCFE CACHE, the UK's leading specialist awarding organisation for the education and childcare sector, this qualification is regulated by Ofqual and accepted by primary, secondary, and special schools throughout England.
The award is structured in two parts. Part A covers the core underpinning knowledge required for all school support roles: child and young person development across the age range 0–19, including the main developmental stages and the factors that influence children's progress; safeguarding the welfare of children and young people, including relevant legislation, policies, procedures, and the appropriate response to concerns about a child's welfare; communication and professional relationships with children, young people, and adults, including effective interaction, confidentiality, and current legislation on data protection; and equality, diversity, and inclusion in work with children and young people, including the impact of discrimination and how inclusive practice is embedded in everyday school life. Part B extends this knowledge into the school and curriculum context: schools as organisations, covering different types of school and their roles, responsibilities, and governance structures; and supporting learning activities, including how teachers plan and assess learning and how teaching assistants contribute meaningfully to learning alongside the class teacher.
The qualification carries 9 credits at Level 2 on the Regulated Qualifications Framework, making it accessible to learners with no prior background in education or qualifications. Assessment is through knowledge-based assignments and can be completed entirely online without a mandatory school placement, though those who are already working or volunteering in a school will find it straightforward to draw on their real experience throughout. The award is the natural starting point before progressing to the Level 2 Certificate, the Level 3 Award, or the Level 3 Diploma in Supporting Teaching and Learning in Schools, which qualify TAs for roles with greater autonomy and specialist responsibilities.